Product Related FAQs:
What are the most popular Korean food products available on your website?
We offer popular items like Samyang Buldak Spicy Noodles, Carbonara Tokpokki, Kimchi Flavour Seaweed, and Maxim Coffee.
What is Carbonara Tokpokki, and how is it different from regular Tokpokki?
Carbonara Tokpokki is a creamy, cheesy variation of the traditional spicy rice cake dish, offering a milder flavor.
Are your seaweed products vegan?
Yes, our seaweed products like Olive Seaweed Mini and Plain Roasted Seaweed are vegan-friendly
What is Kimchi Flavour Seaweed, and how do I use it?
Kimchi Flavour Seaweed is roasted seaweed with a spicy kimchi seasoning, perfect as a snack or a topping for rice and noodles.
Can I use Korean noodles in Indian-style recipes?
Absolutely! Korean noodles like So-Myeon and Kal-Guksu can be used in fusion recipes with Indian spices and vegetables.
What is Miyeok, and how is it used in cooking?
Miyeok is dried seaweed used in soups and salads. Soak it in water before cooking.
Are there any health benefits associated with consuming Korean seaweed?
Yes, Korean seaweed is rich in vitamins, minerals, and antioxidants, and is low in calories, making it a healthy snack option.
Can I find gluten-free Korean food products on your website?
Yes, we have gluten-free options like some types of seaweed and rice-based noodles. Please check product details for specifics.
Storage and Preparation Related FAQs :
What is the best way to store seaweed once opened?
Store seaweed in an airtight container or reseal the package and keep it in a cool, dry place.
What is the shelf life of the Korean foods you sell?
The shelf life varies by product, ranging from a few months to a year. Check the packaging for expiration dates.
Ordering and Shipping Related FAQs:
Do you ship Korean food products all over India?
Yes, we ship our Korean food products across India, ensuring they reach you fresh and on time.
Can I purchase bulk quantities of Korean food products for events?
Yes, we offer bulk purchasing options. Please contact us for more details.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email, which you can use to track your order.
Do you offer a return or exchange policy for food items?
Due to the nature of food products, we generally do not accept returns. However, if there’s an issue with your order, please contact us.
How long does delivery take within India?
Delivery typically takes 5-7 business days, depending on your location.
Payment and Discounts:
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, UPI, and net banking.
Do you offer any discounts or promotions on Korean food items?
We regularly offer discounts and promotions. Check our website or subscribe to our newsletter for updates.
Is there a loyalty program or rewards system for frequent customers?
We’re working on a loyalty program to reward our frequent customers. Stay tuned for updates on how you can earn and redeem points.
Recommendations and Support:
Do you offer any recommendations for first-time buyers of Korean food products?
For first-timers, we recommend trying our Samyang Spicy Noodles, Kimchi Flavour Seaweed, and Maxim Coffee to get a taste of authentic Korean flavors.
Do you provide recipes or cooking tips for Korean dishes?
Yes, we offer recipes and cooking tips on our blog & in our store to help you prepare delicious Korean dishes at home.
Do you offer Korean beverages like teas or coffee?
Yes, we offer popular beverages like Maxim Coffee and Korean teas.